Privacy Policy

Introduction

The Cayman Islands Football Association ("CIFA", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the CIFA Mobile App (the "App").

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

Information We Collect

Personal Information You Provide

When you create an account or use our App, we may collect the following information:

• Name and email address (when you register)
• Password (stored securely using industry-standard encryption)
• Profile information you choose to provide
• Your favorite teams and notification preferences
• Communications you send to us (feedback, support requests)

Information Collected Automatically

When you use the App, we automatically collect certain information:

• Device information (device type, operating system, unique device identifiers)
• Push notification tokens (to send you notifications)
• App usage data and interaction patterns
• IP address and general location data (country/region level)
• Error logs and crash reports to improve app stability

Information from Third Parties

We may receive information from third-party services when you choose to connect them:

• Social media account information (if you sign in via social login)
• Football match data and statistics from sports data providers

How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To provide personalized content based on your favorite teams
• To send push notifications about matches, news, and updates you've opted into
• To respond to your inquiries and provide customer support
• To improve and optimize our App's performance and user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms
• To send administrative messages about the App

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We use trusted third-party services to operate our App:

• Firebase (Google) - Authentication, database, storage, and analytics
• Expo - App development and update distribution
• Push notification services - To deliver notifications to your device

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If CIFA is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to:

• Comply with our legal obligations
• Resolve disputes and enforce our agreements
• Maintain security and prevent fraud

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can access your account information at any time through the App's profile section. You may request a copy of your personal data by contacting us.

Correction

You can update or correct your account information through the App or by contacting us.

Deletion

You can request deletion of your account and personal data through the App's settings or by contacting us. Account deletion is permanent and cannot be undone.

Notification Preferences

You can manage your push notification preferences in the App's notification settings or through your device settings.

Withdraw Consent

Where we rely on consent to process your data, you may withdraw consent at any time by adjusting your settings or contacting us.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using TLS/SSL
• Secure password hashing and storage
• Regular security assessments and updates
• Access controls limiting who can access personal data
• Secure cloud infrastructure provided by Google Firebase

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.

For users between 13 and 18 years of age, we recommend parental supervision when using the App.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States where our service providers operate. These countries may have different data protection laws than your country.

By using the App, you consent to the transfer of your information to these countries. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

Third-Party Links and Services

The App may contain links to third-party websites, services, or content (such as FIFA+, social media platforms, or news sources). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our App.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the App
• Updating the "Last Updated" date at the top of this policy
• Sending you a notification for significant changes

Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.

Additional Information for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information below.

Additional Information for European Residents

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

The legal bases for processing your data include: your consent, performance of a contract, our legitimate interests, and compliance with legal obligations.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: